Can Wave find patterns across customer interviews?

Yes. Wave Assistant answers questions across every recorded call, such as which customers mentioned a competitor or asked for a feature, and links each answer to the session it came from. PMs can also run the same questions from Claude or ChatGPT through Wave's MCP connector.

How do product managers share Wave summaries with their team?

Share a session by link or email invite, send its summary to a Notion database, post recaps to Slack with Wave for Slack, or use Wave's Zapier trigger to deliver each summary to another tool automatically.

Does Wave record Zoom calls without a bot?

Yes. The Wave desktop app for Mac and Windows records Zoom, Google Meet, Microsoft Teams, and other calls by capturing your microphone and system audio, so nothing joins the call. Tell participants you're recording where the law requires it.

Does Wave have an API for product teams?

Yes. The Wave Developer API at api.wave.co reads sessions, transcripts, and action items with scoped tokens and sends webhooks for session events. Wave also offers a hosted MCP server at mcp.wave.co and a command-line tool, the Wave CLI.

Is customer conversation data secure in Wave?

Wave is SOC 2 Type 1 compliant for the Security criteria. Recordings, transcripts, and summaries are encrypted in transit and at rest, are never used to train AI models, and belong to you.

The AI Note Taker Built for Product Managers

Last updated: November 3, 2026

Wave AI is an AI note taker for product managers: the Wave desktop app records customer discovery calls and stakeholder meetings without a bot, and Wave turns each into a transcript and summary you can search or query from Claude and ChatGPT. It runs on Mac, Windows, the web, iPhone, and Android, and is free for 30 minutes a month.

How product managers use Wave

How do product managers use an AI note taker?

PMs record customer calls and internal meetings with the Wave desktop app, which captures both sides from their own computer so no bot joins the call. Each call gets a summary of problems, requests, and decisions, and Wave Assistant finds patterns across every customer conversation.

Customer and stakeholder calls: record with the Wave desktop app for Mac or Windows, with nothing added to the call.
Recurring meetings: connect Google or Outlook Calendar and let the Wave bot join scheduled Zoom, Meet, and Teams calls.
Synthesis: ask Wave which customers raised a problem, and get answers with links to each call.
Hand-off: send summaries to Notion, post recaps to Slack, or route them anywhere with Zapier.

Can I query my customer calls from Claude or ChatGPT?

Yes. Wave's hosted MCP server connects your recordings to Claude, ChatGPT, and Cursor; Wave is listed as Wave AI Note Taker in Claude's and ChatGPT's directories. Built-in prompts include decisions-log, action-items-to-tasks, and what-did-person-say. A Developer API and CLI cover scripted workflows.

Meeting notes over MCP

The problems you know too well

Customer Insights Get Lost Between Calls

You hear the same problem from five customers but can't find where. Searching every transcript surfaces the pattern.

Write-Ups Crowd Out Product Work

A day of discovery calls leaves a night of notes. Wave's summaries are ready shortly after each call.

Stakeholders Remember Decisions Differently

When engineering or design questions a priority call, the transcript shows what was agreed and who agreed it.

Features

Everything you need to capture every conversation

Bot-Free Customer Calls

Wave for Mac and Windows records Zoom, Google Meet, Microsoft Teams, and any other call from your side, so customers don't see a bot.

Summaries With Requests and Decisions

Use a built-in template or save your own with sections for problems, feature requests, and next steps.

Ask Across Every Conversation

Wave Assistant answers questions across all your calls, like which customers asked for SSO, with links to the source line.

Claude, ChatGPT, and Cursor via MCP

Connect Wave's MCP server so your AI assistant can search your calls, read transcripts, and turn action items into tasks.

Notion, Slack, and Zapier

Send summaries to a Notion database, get recaps in Slack, or trigger a Zap when each session is ready.

Developer API and CLI

Read sessions, transcripts, and action items from api.wave.co or the Wave CLI, with webhooks for session events.

Perfect for

Customer discovery call recordingStakeholder interview captureSprint planning and review notesUser research session transcriptionCross-functional alignment meetingsOKR and roadmap planning sessions

FAQs

Common questions

Wave Is Now Native in Claude and ChatGPT

Wave AI Note Taker is live in the Claude connector directory and the ChatGPT app directory. Connect in one click and ask either assistant about any meeting you have recorded.

Wave Desktop v2: The Full App on Your Computer — No Bots Required

Wave Desktop is now a full-featured app for Mac and Windows. Record meetings without bots, place phone calls, and access your entire Wave library right from your computer.

Introducing the Wave API

The Wave API gives you programmatic access to your sessions, transcripts, and summaries. Build integrations, sync to your CRM, search recordings with natural language, and get real-time webhooks.