Can Wave help financial advisors document client meetings?

Yes. Wave records each client meeting and produces a transcript plus an AI summary of goals, decisions, and follow-ups that you can copy into a CRM or client file. Wave makes no regulatory recordkeeping claims, so confirm with your firm's compliance team how recordings and notes must be kept.

Is client financial data secure in Wave?

Wave is SOC 2 Type 1 compliant for the Security criteria. Recordings, transcripts, and summaries are encrypted in transit and at rest, are never used to train AI models, and belong to you.

Can financial advisors record client phone calls with Wave?

Yes. Wave's Phone Bridge records both sides of phone calls on iPhone and Android using your own number as caller ID. It works on every plan: on Free, calls count toward the 30 minutes a month; Pro is unlimited, from $80/year on the web. Get the client's consent where the law or your firm's policy requires it.

How do I get Wave meeting notes into my CRM?

Copy or export a Wave summary into any CRM, or connect Wave to Zapier: its New Session Ready trigger sends each finished summary and transcript to apps such as Salesforce and HubSpot without code.

Can an advisory team use Wave together?

Yes. Wave Teams gives a firm one bill and a team console for seats, starting at $7.50 per user per month with a 5-user minimum. Every advisor keeps a private account; nothing is shared automatically, and admins see usage, never recordings.

The AI Note Taker Built for Financial Advisors

Last updated: November 3, 2026

Wave AI is an AI note taker that records financial advisors' client reviews, planning meetings, and phone calls, then writes a transcript and an AI summary of decisions and follow-ups. It works on iPhone, Android, Mac, Windows, and the web, and is free for 30 minutes a month.

How financial advisors use Wave

How do financial advisors use an AI note taker?

Advisors meet clients in the office, on video, and on the phone. Wave records each of those, transcribes it with speaker labels, and summarizes goals, decisions, and follow-ups, so your meeting notes start from what the client actually said.

Office meetings: put the Wave mobile app on the table and tap record.
Video reviews: record with the Wave desktop app for Mac or Windows, or let the Wave bot join from your calendar.
Client phone calls: call from Wave's Phone tab, or merge Wave into a call you're on.
Afterward: copy the summary into your CRM or client file, or send it there automatically with Zapier.

How does Wave record client phone calls?

Wave's Phone Bridge places calls from the Wave mobile app with your own verified number as caller ID, and records and summarizes both sides. Wave shows a recording notice before each call and plays no tone to the client, so telling them is up to you.

Works on iPhone and Android.
Already on a call? Merge Wave in with Record a call you're already on (needs three-way calling on your carrier plan).
Phone-call recording works on every plan. On Free, call minutes count toward the 30 minutes a month; Pro is unlimited, from $80/year on the web.

Which US states require everyone's consent to record

Does Wave meet my firm's recordkeeping rules?

Wave makes no regulatory recordkeeping claims. Its security credential is a SOC 2 Type 1 report for the Security criteria. Whether recordings or AI summaries can be part of your client records, and how they must be kept, is your firm's compliance team's decision. Check with them before you record client conversations.

How Wave handles your data

The problems you know too well

Meeting Notes Take Longer Than the Meeting

Writing up a review after back-to-back appointments eats the afternoon. Wave's summary gives you a draft to edit instead of a blank page.

Clients Remember Conversations Differently

When a client recalls a recommendation differently, a transcript shows what was actually said.

Follow-Ups Fall Through the Cracks

Paperwork requests and next steps get buried between meetings. Wave lists the action items from each conversation.

Features

Everything you need to capture every conversation

Speaker-Labeled Transcripts

Every meeting transcribed with speaker labels, so you can see whether you or the client said it.

AI Summaries and Action Items

Goals, decisions, and follow-ups pulled out of each meeting. Use a built-in template or save your firm's own format.

Phone Bridge Call Recording

Record both sides of client calls on iPhone and Android, with your number as caller ID. Works on every plan.

Video Meetings Without a Bot

The Wave desktop app records Zoom, Google Meet, and Microsoft Teams reviews from your side, with nothing added to the call.

Search Your Client History

Wave Assistant answers questions across your recordings, like what a client said about retirement timing, with links to the source session.

Send Notes to Your CRM

Wave's Zapier trigger delivers each finished summary to any app Zapier connects to, including Salesforce and HubSpot. Or export PDF or DOCX.

Perfect for

Annual financial planning reviewsPortfolio rebalancing discussionsNew client onboarding callsQuarterly performance updatesInsurance and estate planning sessionsClient follow-up phone calls

FAQs

Common questions

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Wave Is SOC 2 Type 1 Compliant

Wave completed a SOC 2 Type 1 examination covering the design of controls relevant to Security as of March 1, 2025. Here's what that means for you.